The Sync Status dialog allows you to review information about the EndNote desktop library that you selected to synchronize with your EndNote Resolve Sync Conflicts Dialog library. The dialog provides information about the last Sync operation, including the number of references and file and figure attachments that EndNote updated during process.
A "Copy text to clipboard" button allows you to copy the text to a clipboard. You can later paste the text to a text file if you wish to keep a report of Sync operations.
The Sync Status icon is blue if no errors occur during a Sync operation; otherwise, the icon is red if Sync does not complete processing or if errors occur during processing.
Note: Although the Sync Status icon appears in the Group panel, it is not really a group as defined in EndNote.
Sync Details
Check the information under this category if processing errors occur during a Sync operation. EndNote displays error text and codes in the dialog detailing the problem. For example:
Sync Errors: SYNC DISABLED
You may see other error messages under this category. For example:
Storage limit errors occur when file and figure attachments in your EndNote online library exceed the 5 GB (gigabytes) of data limit. In this instance, some (or all) attachments may not have been sent during the last Sync operation.
Authentication errors occur when you enter a wrong username and / or password when setting up Sync. Go to Sync Preferences and enter a valid username and password.
EndNote Online Sync Library
Check the information under this category to ensure that you had an Internet connection with EndNote online when you initiate a Sync operation.
The Username filed displays the e-mails address that you are using to Sync your EndNote desktop library with your EndNote online library.
The Serial Number field shows the serial number of your version of EndNote along with the account type: Basic (free) or Premium.